Return and Refunds
Our Return and Refund policies are as below
(A) Time Frame
Don’t like the new art you bought? If the original artwork doesn’t satisfy all of your needs, you have 7 business days (Purchase within India) and 15 days (Outside India) from the day you get it to send it back in its original packaging.
If above time period have passed since your purchase, we can’t offer you a full refund or exchange.
(B) Refund Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
There should not be any wear and tear over the original painting. To complete your return, we require a receipt or proof of purchase.
Sale Items: Only regular priced items may be refunded. Sale items cannot be refunded.
(C) Approval Process
Prior to offering a refund or replacing the item, once we have received the returned item, our firm will inspect the artwork to determine its condition. In the event that more damage is discovered, the artwork will not be eligible for a refund under any circumstances.
We will also let you know if your refund is accepted or not. If you’re approved, your refund will be processed, and within a certain number of days, a credit will be applied to your credit card or original method of payment.
(D) Late/ Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@aspfinearts.com
(E) Shipping Returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive paintings, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.