ASP Arts Privacy Policy
Information We Collect
We are committed to protecting your personal information and keeping it secure. We collect only the information needed to process, complete, and deliver your order efficiently.
This information may include your name, shipping address, billing address, email address, and payment-related details. In addition, we record IP addresses to protect our website from fraudulent activity, repeated unauthorised access, and fake orders. As a result, we can provide a safer and more secure shopping experience for our customers.
We collect information that you voluntarily provide. Additionally, we automatically collect certain technical information when you visit or use our website.
Personal Information
Depending on how you interact with our website, we may collect:
- Full name
- Email address
- Mobile or telephone number
- Billing address
- Shipping address
- Company name (if applicable)
- Account login details
- Order history
- Customer support enquiries
You provide this information when you:
- Create an account
- Place an order
- Contact us
- Subscribe to our newsletter
- Request a quotation
- Submit a custom artwork enquiry
Payment Information
To complete purchases securely, you may provide payment information through our approved payment partners. ASP Arts does not store complete debit card, credit card, UPI PIN, CVV, or banking passwords on its own servers. Payment transactions are processed securely by trusted payment service providers that comply with industry security standards.
Technical Information
When you visit our website, certain information is collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Time zone
- Website usage data
- Pages visited
- Referral source
- Cookies
- Session information
ASP Arts privacy policy use this information to improve website performance, enhance security and privacy, prevent fraud, and understand how visitors use our website.
Order Information
When you place an order, we only collect information necessary to complete the purchase.This may include:
- Products purchased
- Quantity
- Order value
- Shipping preference
- Payment status
- Delivery tracking information
- Invoice details
- Customer communications
We use this information solely to fulfil your order, provide customer support, and maintain accurate business records.
How do we use your Information
ASP Arts use your information only for legitimate business purposes.
These include:
- Processing and fulfilling your orders
- Delivering products
- Providing customer support
- Responding to enquiries
- Managing customer accounts
- Sending order confirmations
- Sending shipping updates
- Preventing fraud
- Detecting suspicious activity
- Improving website performance
- Personalising your shopping experience
- Complying with legal obligations
- Maintaining accounting records
- Resolving disputes
- Protecting our legal rights
ASP Arts do not use your personal information for purposes that are inconsistent with this Privacy Policy.
Legal Basis for Processing Personal Information
Where applicable, including under the General Data Protection Regulation (GDPR), we process personal information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of legal rights
We process only the information necessary for each purpose.
Sharing Your Information
We respect your privacy and do not sell your personal information to third parties.
However, we may share limited information with trusted service providers when it is necessary to operate our business and deliver our services. These service providers process information only on our behalf and only for the purposes described in this Privacy Policy.
Examples include:
- Payment gateway providers that process secure online payments.
- Courier and shipping partners that deliver your orders.
- Website hosting providers that keep our website operational.
- Email service providers that send order confirmations and service-related communications.
- Customer support providers that help us respond to enquiries.
- Technology partners who assist with website maintenance, security, and performance.
These service providers receive only the information required to perform their services. They are expected to protect your information and comply with applicable privacy and security requirements.
We may also disclose personal information when required by law, court order, government authority, or regulatory obligation, or when necessary to protect our legal rights, prevent fraud, investigate security incidents, or enforce our website policies.
Customer Accounts
If you create an account with ASP Arts, you are responsible for maintaining the confidentiality of your login credentials.
Please notify us immediately if you believe your account has been accessed without your permission.
Shipping and Delivery Information
To deliver your artwork safely, we share only the information necessary with our shipping partners.
This information may include:
- Customer name
- Shipping address
- Contact number
- Email address (if required for delivery notifications)
- Order reference number
Our delivery partners use this information only to complete the delivery of your order and provide shipment updates where applicable.
We encourage our shipping partners to maintain appropriate security measures when handling customer information.
Marketing Communications
We send marketing emails only when you choose to receive them or when permitted by applicable law.
Marketing communications may include:
- New artwork collections
- Product launches
- Promotions
- Special offers
- Blog updates
- Company news
You can unsubscribe from promotional emails at any time by clicking the “Unsubscribe” link included in our emails or by contacting us directly.
Please note that even if you opt out of marketing communications, we may still send essential service-related messages, such as order confirmations, payment receipts, shipping updates, and customer support responses.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes described in this Privacy Policy.
The retention period may vary depending on the type of information and the applicable legal or business requirements.
For example, we may retain information to:
- Process and fulfil orders
- Provide customer support
- Maintain warranty or service records
- Comply with accounting and tax obligations
- Resolve disputes
- Detect and prevent fraud
- Meet legal and regulatory requirements
When we no longer require your information, we will securely delete, anonymise, or archive it in accordance with applicable laws and our internal data retention practices.
Data Security
Protecting customer information is one of our highest priorities.
We implement reasonable administrative, technical, and organisational measures to safeguard personal information against unauthorised access, loss, misuse, alteration, or disclosure.
These measures may include:
- Secure website encryption (SSL/TLS)
- Password-protected systems
- Restricted access to authorised personnel
- Website security monitoring
- Regular software updates
- Fraud detection measures
- Secure payment processing through trusted providers
Although we take reasonable precautions to protect your information, no method of internet transmission or electronic storage can guarantee absolute security. Therefore, we encourage customers to protect their own account credentials and notify us immediately if they suspect unauthorised access.
International Data Transfers
ASP Arts is based in India. However, visitors may access our website from different countries.
Depending on the services used to operate our website, certain information may be processed or stored in locations outside your country of residence.
Where applicable, we take reasonable steps to ensure that personal information receives an appropriate level of protection consistent with applicable privacy laws.
Your Privacy Rights
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These rights may include:
- The right to access your personal information.
- The right to request corrections to inaccurate information.
- The right to request deletion of personal information, subject to legal obligations.
- The right to restrict or object to certain processing activities.
- The right to withdraw consent where processing is based on consent.
- The right to request a copy of your personal information in a commonly used format, where applicable.
- The right to lodge a complaint with the appropriate supervisory authority if you believe your privacy rights have been violated.
ASP Arts does not sell personal information to third parties for monetary compensation.
To exercise any of these rights, please contact us using the details provided at the end of this Privacy Policy.
We may request additional information to verify your identity before processing your request.
Children's Privacy
Our website, products, and services are intended for individuals who are at least 18 years of age.
We do not knowingly collect personal information from children under the age of 18.
If we become aware that personal information from a child has been submitted without appropriate legal authorisation, we will take reasonable steps to delete that information as soon as practicable, unless we are required to retain it by law.
Parents or legal guardians who believe that a child has provided personal information through our website may contact us so that we can investigate the matter.
Third-Party Services
Our website may use third-party service providers to support various business functions.
Depending on the services we use, these providers may include:
- WooCommerce
- Payment gateway providers
- Shipping and courier services
- Google Analytics (if enabled)
- Google reCAPTCHA (if enabled)
- Email communication providers
- Website hosting providers
Each third-party provider operates under its own privacy policy. We encourage users to review those policies where appropriate.
Copyright and Intellectual Property
All content available on aspfinearts.com, including artwork, paintings, product photographs, illustrations, graphics, logos, text, website design, and other creative materials, is protected by applicable copyright and intellectual property laws unless otherwise stated.
You may not reproduce, copy, distribute, modify, publish, display, or use any content from this website without our prior written permission.
If you believe that any content on our website infringes your intellectual property rights, please contact us with the relevant details. We will review your request and take appropriate action where necessary.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business operations, legal requirements, technology, or services.
When significant updates are made, we will revise the “Last Updated” date displayed at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
External Links
Our website may contain links to third-party websites for your convenience or reference.
We are not responsible for the privacy practices, content, or security of external websites.
Before sharing personal information with another website, ASP Arts recommend reviewing its privacy policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.
ASP Arts
Website: https://aspfinearts.com/
Email: admin@aspfinearts.com
Phone: +91 8089596660
Address: T.C. 14/1705-2, Ushus, APRA 137-A , Kadakkal Lane, Kannanmoola, Trivandrum 695011, Kerala, India.
ASP Arts will make reasonable efforts to respond to legitimate privacy policy related enquiries within a reasonable timeframe.
